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What is an Upgrade?
How much does an Upgrade cost?
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All Upgrades to the current version of VTrain are free. However, we may charge
an administrative fee if you want to be sent the same Registration Key a second time. Please backup your Registration
Key! |
How do I get my Registration Key?
How do I get a Registration Key for an older version?
I lost my Registration Key!
My email address has changed
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If you wish to update your email address in our user database, we need a
proof of identity in order to protect your privacy. In such a case, you have several options:
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Send us a message from your old email account, and mention your new email
address. |
| B. |
Send us an email containing your old email address, your new one, and the
Private use Key you received from us (usually in an e-mail message with the words "VTrain License" in
the subject line). |
| C. |
If you can access neither your old email account nor your Private use Key,
we can send you a new Key to the street address you specified when you registered. In this case, we reserve the
right to charge a shipping & handling fee. Please contact
us for details. |
| D. |
If you have no more access to your old email account, you lost your Private
use Key, and you moved house, you still can register again by purchasing a new Key. |
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